About

Jack Davies – Technical Engineer

Hello! I’m an IT Technical Engineer at Blowfish Technology. I specialize in providing comprehensive IT solutions while actively advancing my skills in cybersecurity through a program at the Open University.

My focus is on leveraging this dual expertise to ensure your business remains secure, resilient, and seamlessly connected in the face of evolving digital threats.

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Certifications

Professional Profile

Please see my LinkedIn profile for more specifics on my professional career.

I merge hands-on experience as an IT Technical Engineer with ongoing studies in Cyber Security to provide robust and secure technology solutions. My role at Blowfish Technology, an MSP, has given me a broad perspective on the IT needs of diverse industries.

My expertise lies in a variety of areas crucial for modern IT operations:

I provide comprehensive technical support, handling 1st and 2nd line queries with a commitment to professional and efficient problem-solving.
My responsibilities extend to system administration and project management, where I am actively involved in the deployment, migration, and documentation of a wide array of IT systems.
I have practical experience with Azure environments, Office 365, VoIP technologies, and RMM tools, ensuring the smooth operation of our clients' essential services.

In addition to my work at Blowfish, I am deepening my knowledge through a Cyber Security program at the Open University. This academic pursuit equips me with the foundational principles to protect systems and networks from emerging threats.

I have found that a dedication to continuous learning and a collaborative spirit are essential in the ever-evolving IT landscape. Focusing on clear communication and prioritizing customer satisfaction has been fundamental to my success and allows me to contribute effectively to my team.